Before you continue
A subscription must be canceled separately
Deleting your T2T4KatanaGo account does not cancel billing through Apple or Google. If you have an active subscription, manage or cancel it before requesting deletion.
How to request deletion
- Use the button below from an email account you can access.
- Enter the email associated with T2T4KatanaGo and whether you used Apple or Google.
- Send the request. We may ask you to verify account ownership before deletion.
If the button does not open your email app, send the request directly to luiscardev1997@gmail.com with the subject “T2T4KatanaGo Account Deletion Request.”
What will be deleted
- your T2T4KatanaGo authentication account;
- account identifiers and profile information controlled by T2T4KatanaGo;
- the RevenueCat customer record associated with your app account; and
- other app data directly linked to your account that we are not legally required to retain.
Deleting the account does not automatically remove a preset stored locally on your device or a standalone liveset file already generated or downloaded. You can remove local copies by deleting them from your device or clearing the app's data.
What may be retained
Apple, Google, and other providers may retain purchase, transaction, fraud-prevention, tax, or accounting records under their own policies. We may retain limited records when legally required or necessary to document completion of your request. Aggregated or de-identified information that can no longer identify you may also remain.
Timing and confirmation
We will acknowledge your request and may verify your identity before taking action. Verified requests are completed as promptly as reasonably possible and within the period required by applicable law. We will confirm when the account has been deleted or explain any information we must retain and why.